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Creating Value Through Customer Services Industry Conference - Alliance researchers views
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Conversation with researchers - Mohamed Zaki, Florian Urmetzer and Veronica Martinez, from the Cambridge Service Alliance Industry Day Conference, at Cambridge Service Week 2015 -...
Collection: Cambridge Service Alliance
Institution: Department of Engineering
Created: Tue 13 Oct 2015
Creating Value Through Customer Services Industry Conference - Professor Neely Comments
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Conversation with Professor Andy Neely about this year's Industry Conference - commenting on the keynote presentations during the Cambridge Service Alliance Industry Day...
Collection: Cambridge Service Alliance
Institution: Department of Engineering
Created: Tue 13 Oct 2015
Creating Value Through Customer Services Industry Conference - Summary of Keynotes
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Summary Podcast from the Cambridge Service Alliance Industry Day Conference, at Cambridge Service Week 2015 - 'Creating Value Through Customer Services: in a world of data enabled...
Collection: Cambridge Service Alliance
Institution: Department of Engineering
Created: Tue 13 Oct 2015